Terms & Conditions
Last updated: April 3, 2026
1. Agreement to Terms
By accessing or using any services provided by RunRate Digital LLC ("RunRate Digital", "we", "us", or "our"), you agree to be bound by these Terms and Conditions. If you do not agree, do not use our services.
2. Services
RunRate Digital provides website design and development, AI lead systems, CRM setup, and digital marketing services for home service contractors. The specific scope, deliverables, timeline, and fees for each engagement are defined in a separate written proposal or service agreement signed by both parties.
3. Payment Terms
Payment schedules are outlined in your service agreement. RunRate Digital requires a deposit before work begins. Remaining balances are due upon project completion or as otherwise specified. Overdue invoices may incur late fees and result in suspension of services.
4. Client Responsibilities
You agree to provide accurate business information, timely feedback, and any required content (logos, photos, copy) needed to complete your project. Delays caused by missing client materials may affect the project timeline and are not the responsibility of RunRate Digital.
5. Intellectual Property
Upon receipt of final payment, you own the website content and design assets created specifically for your project. RunRate Digital retains the right to display completed work in its portfolio and marketing materials unless you request otherwise in writing. Any third-party tools, plugins, or platforms (including GoHighLevel, Google, etc.) remain subject to their respective terms of service.
6. Results Disclaimer
RunRate Digital builds websites and systems designed to improve your online visibility and lead generation. However, we make no guarantee of specific rankings, traffic levels, or revenue outcomes. SEO results depend on many factors outside our control, including Google algorithm changes, competition, and market conditions.
7. Limitation of Liability
RunRate Digital's total liability to you for any claim arising from our services shall not exceed the total amount paid by you in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages of any kind.
8. Termination
Either party may terminate services with 30 days written notice. You are responsible for payment of all work completed up to the termination date. Deposits are non-refundable once work has begun.
9. Governing Law
These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in Hillsborough County, Florida.
10. Contact
Questions about these Terms can be directed to:
RunRate Digital LLC
Valrico, FL 33594
brandon@runratedigital.com
(813) 592-5662